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How to place an order

This part of our website is under development. For now, if you are not a registered user, i.e. a health professional or an Invacare authorised dealer, follow the steps below. One of our Customer Experience team will call you to discuss the cost and payment details.

  • Click on the ‘PRODUCTS’ tab in to view the items available
  • Once you have found the items that you require, make a note of the description and product code
  • Click the 'Ready Now' button
Ready Now


  • Preferred payment is by credit card
  • Equipment is charged at a per day rate with a minimum rental period of one week (7days)
  • There is no additional charge for the sanitisation of the items once returned
  • Depending on the item/s that you are renting, you may be required to pay a bond. Our team will speak to you about that when they call you to discuss costs and retrieve your payment details
  • As per our terms and conditions, you will be charged for:
    • any additional days that extend past your agreed return date, up until the item/s have been received back by Invacare
    • any damage caused that is not considered normal wear and tear
    • any delivery or collection fee's
Click here to read our Terms and Conditions
Equipment Choice
Private Rental Request
On Going
Do Not Extend
Delivery by Invacare
Pickup by Customer
Delivery by Courier
Booking Fee ($15.00inc GST) * Must be paid as part of the first initial payment via Credit card.
Click here to read our Terms and Conditions


IMPORTANT – This document sets out the key information about your rental. We (Invacare) are required to provide you with this disclosure statement under section 64 of the Credit Contracts and Consumer Finance Act 2003, because this lease may be a “consumer lease” under that Act. You should read this statement thoroughly. If you do not understand anything in this document, you should seek independent advice. You should keep your copy of this statement in a safe place.

You agree that we can provide you with information in relation to or about your lease of the Equipment, including any changes to this rental agreement, in any one (or more) of the following ways:

  1. posting a notice or letter to your address:
  2. sending you an email to your email address:

Any notice or information provided to you will be considered to have been received by you on:

  1. the day it was given, emailed or faxed to you:
  2. three business days after it was posted to you:
Our Details
"us" or "Invacare"
Invacare New Zealand
Contact phone number:
(09) 917 3939 or 0800 468 222
Physical address:
4 Westfield Place, Mt Wellington
Address for notices:
PO Box 62 124, Mt Wellington
Term of this lease
Fixed term option
This lease runs from the Start Date and shall end on the End Date.
Revolving term option
This lease runs from the Start Date for a minimum term of one week and shall continue until cancelled by you which you can do at any time after the minimum term (see "Termination" below).
Irrespective of the preceding, in respect of both types of lease, the lease shall continue for so long as you retain possession of the Equipment. Your obligation to pay any outstanding rental payments during the term survives the termination of this lease.
The EquipmentAs per order attached
Option to purchaseYou cannot purchase the Equipment under this lease.
Payment for fixed termYou shall pay the fixed term fee for the entire rental period on or before the Start Date (before you take possession of the Equipment).
Payment for revolving term
Your first payment
Your first payment for a revolving term is $.......................... (including GST), payable before you take possession of the Equipment. It is made up of your first week's / month's rental payment of $..........................(including GST), plus the rental for any part period.
Your weekly / monthly rental payments
After your first payment, you authorise us to deduct each subsequent weeks' / months' rental payment of $.................... (including GST) from your credit card on a weekly / monthly recurring basis until you cancel this lease and return the Equipment to us.
Total amount payable by you under this lease
Fixed Term
The total amount payable by you under this lease $……………………….(including GST).
Revolving term

As no fixed term applies, the total amount payable by you under this lease is not able to be determined until the end of the lease.

In respect of both types of lease, we can terminate this lease at any time if we consider (at our reasonable discretion) that you have breached the terms of this lease. Penalty fees/charges may apply.

Any damage to the Equipment may result in possible further fees.

Breach Penalty fees/charges default interest

If you breach the terms of the lease, you must pay to us any amount we incur in fixing the breach. It will be a breach of this lease if you:

  • fail to pay your rental payments when due,
  • wilfully or carelessly damage the Equipment,
  • sell the Equipment, lend the Equipment to a friend or otherwise part with possession of the Equipment,
  • become bankrupt,
  • use the Equipment in a way that the manufacturer and/or Invacare did not intend for it to be used, or if you use the Equipment in such a way as to deliberately or carelessly cause injury or harm to yourself or others,
  • grant any person (other than us) a security interest in the Equipment as defined in the Personal Property Securities Act 1999, and/or
  • do or allow to be done, any other act which might have an adverse effect on Invacare or on Invacare's rights in the Equipment.

Default interest is payable at 15% per annum on any payment that you fail to make when due, from the date of demand until such time as that due payment is made to us calculated daily.

Disclaimer and Indemnity

We do not provide any implied or express guarantees or warranties about the Equipment other than those contained in the Consumer Guarantees Act 1993. While we do our best to ensure that your Equipment is in good working order at the time you receive it, you agree that Invacare is not liable for any loss or damage caused in connection with the supply or use of the Equipment, including failure of the Equipment. This includes any indirect or consequential loss you may have suffered, including (but not limited to) the loss of income or the disruption of travel or other plans. If, at any time, you think there is a fault with the Equipment, you should contact us immediately. If liability is established, then Invacare's maximum liability to you will be limited to the rental received from you under this lease.You agree to indemnify us in respect of any loss, damage, liability or cost incurred or suffered by us as a result of any breach by you of this lease. Nothing in these terms is intended to have the effect of contracting out of the provisions of the Consumer Guarantees Act 1993.